PROAYU Wellness Pvt. Ltd.

Shipping and Delivery Policy

Shipping & Delivery Policy

1) Shipping Coverage

We ship products across India.

2) Processing Time

Orders are processed within 24–72 hours.

Delivery may take 5–7 working days depending on location.

3) Tracking

You will receive a tracking number once your order has been shipped.

4) Shipping Charges

  • Standard shipping charge: ₹100 per order
  • Free shipping on orders above ₹5000
  • Applicable shipping charges will be shown at checkout
The company reserves the right to modify shipping charges at any time.

5) Delivery Delays

The company is not responsible for delays caused due to:

  • Natural calamities
  • Courier partner issues
  • Government restrictions

6) Incorrect Address

Please ensure accuracy while entering shipping details such as house number, pin code, district, state and contact number.

We are not responsible for delivery issues due to incorrect address details.